Community support work is about supporting people to live the life they choose - not a version decided by someone else. It’s about listening first, learning what matters, and then supporting daily living, goals, and routines in ways that feel natural and respectful. From household tasks and appointments to building confidence and community connection, support should fit around real life.

An ordinary life might look like getting out of the house more often, reconnecting socially, building structure into the week, or simply feeling safer and more confident at home. Progress is personal and rarely linear. The role of a support worker is to encourage independence while providing the safety net people need to grow.

Michelle's personal story:

After living with ADHD and mental health challenges myself, I know how overwhelming daily life can feel - even the “small” things. I also know how powerful it is when someone supports you with patience, not pressure. Community support work allows me to offer the kind of support I once needed - steady, respectful, and grounded in real understanding.